Expert Auto Service You Can Trust
About Masello's Auto Service
Masello's Auto Service is a trusted Auto Repair Shop serving drivers in Syracuse, NY, with a reputation for quality work and attention to detail. Rated 4.80 out of 5 from 151 reviews, we’re known for great service and quality and a commitment to making every restoration project look its best.
Our Services
Complete Auto Care
General Repairs
Comprehensive repairs for all makes and models.
Maintenance
Regular maintenance to keep your car running smooth.
Oil Change
Quick and professional oil change services.
Diagnostics
Advanced computer diagnostics for all issues.
Why Choose Us
Quality Service, Fair Prices
We're committed to providing honest, reliable auto service. Our certified technicians treat every vehicle with care and keep you informed every step of the way.
- Certified Technicians
- Honest, Upfront Pricing
- Quality Parts Guaranteed
- Fast Turnaround
Our Shop
See our facility and team in action
Customer Reviews
What our customers say about our service
Larry Metzger 2 years ago
Took my 2017 Subaru Outback there a couple of weeks ago for an electrical problem. I was impressed by their service and fair pricing. I also cannot say enough about the staff, they were awesome. I highly recommend them to anyone who needs auto repairs.
Joe M 10 years ago
Tony and his crew always provide reliable, trustworthy service of the highest quality. Tony actually takes the time to look out for what is in your best interest and has earned the business of me and anyone else I can recommend. He's handled every problem I've thrown his way with many different makes and models. Great service and great people.
Ashley Mennillo 2 years ago
Tony and staff are excellent! They were able to squeeze me in last minute to take a look at my car before a long road trip. Efficient, kind and fair- priced shop. Will definitely be using them again in the future!
bonnie smith a year ago
I would rate Masello's 10 stars if possible. I have an SUV with very low mileage and for the last six months I have been in and out of the dealership (thinking the repair would be under warranty) because my battery kept dying. The dealership couldn't identify the problem and would try a repair on a part but the car would still die out. I was at the point to just sell at a loss because I needed a reliable vehicle for work. I decided to try Masellos as a last resort. Dropped the car off and he called two days later. He had diagnosed and repaired the problem. My car is running great. Masello knows cars and has high standards, he is the best and I highly recommend his garage. The bill was so reasonable, I can't say how thankful I am.
Charles Kehl 8 months ago
My son got some work done on his brakes here and they did excellent work for a fair price
Kristopher Micinski 4 months ago
Extremely honest folks at this shop, cannot recommend highly enough.
Caleb Holfoth a year ago
They are very nice people who always do a great job. Very consistent and honest about pricing - I know cars well, so it is easy to find shops that try to rip you off or take your money - Masello's a very reliable place I bring my cars when I can't do the work myself or don't have time to
S. P. 2 years ago
Cannot say enough good positive things about Masellos. Complete peace of mind when I bring my car in. I know the guys all are extremely knowledgeable in caring for my vehicle. They always treat you with kindness and respect. So happy I found mechanics that aren’t out to pull one over on people. I hear others talk about their nightmare experience and think thank goodness I don’t have that to worry about. Thank you Tony for running a great place for Syracuse to take their vehicles to.
Freeda Windland 8 months ago
Massello’s is the absolute best! Professional, honest, and dedicated to their work, I highly recommend them for all of your needs. Top notch.
Tommy Propane 2 years ago
Masello's is not just a parts replacement shop, it's one of the few remaining repair shops. Depending upon the cost and integrity of the vehicle, Tony will take the approach that is in the best interest of the customer. Tony is the nicest and most trustworthy person I have encountered in the business. Let's not forget the cost savings doing business with Masello's. You can't get a better elsewhere with the quality Tony's team provides.
Frequently Asked Questions
Common questions about Masello's Auto Service
- Saturday: Closed
- Sunday: Closed
- Monday: 7 AM-5 PM
- Tuesday: 7 AM-5 PM
- Wednesday: 7 AM-5 PM
- Thursday: 7 AM-5 PM
- Friday: 7 AM-5 PM
Masello's Auto Service is located at 1201 Burnet Ave, Syracuse, NY 13203, United States, Syracuse, NY, United States.
You can reach Masello's Auto Service by calling +1 315-471-2223.
Masello's Auto Service has a rating of 4.8 out of 5 based on 151 customer reviews.
Masello's Auto Service features the following accessibility: Wheelchair-accessible car park.
Masello's Auto Service features the following service options: On-site services.
Masello's Auto Service features the following planning: Appointments recommended.
Masello's Auto Service features the following payments: Credit cards, Debit cards, NFC mobile payments.
Business Features
Highlights & Amenities
Accessibility
- Wheelchair-accessible car park
Service options
- On-site services
Planning
- Appointments recommended
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Visit Our Shop
Stop by or call us to schedule your service appointment.
Location
1201 Burnet Ave, Syracuse, NY 13203, United StatesPhone
+1 315-471-2223Hours
Request Service
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